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Business Operation Process🔗

Overview🔗

This document demonstrates the project delivery process from start to finish. It highlights each department’s responsibilities and how they fit into the workflow.

Departmental Responsibilities🔗

Department 1🔗

  • Initiates the project.

Department 2🔗

  • Analyzes requirements to deliver the project.
  • Coordinates project components.
  • Completes documentation once the software system is updated.
  • If the audit has failed, reviews the system entry and consults with other departments to trace deficiencies.
  • Revises documentation if the audit has failed.

Department 3🔗

  • Completes delivery of project components.
  • Hands off the project for system input.

Department 4🔗

  • Updates software system, indicating project components are complete.

Department 5🔗

  • Completes project documentation audit.
  • Identifies deficiencies if the audit fails and sends the documentation to the responsible department for review.
  • Deems the entire project complete once the audit passes.

Operational Steps🔗

  1. Department 1 builds the project and hands it off to Department 2.
  2. Department 2 analyzes the project, identifies requirements, and coordinates project components for Department 3.
  3. Department 3 completes the delivery as instructed by Department 2 and hands off the project to Department 4.
  4. Department 4 updates the software system to indicate project components are complete and notifies Department 2.
  5. Department 2 reviews the system entry, completes the project’s documentation, and sends it to Department 5 for an audit.
  6. Department 5 audits the project documentation for accuracy. If the audit fails, they send it back to Department 2 for review.
  7. If deficiencies are found, Department 2 reviews the system entry and consults with Departments 1, 3, and 4. Department 2 then revises the documentation and sends it back to Department 5.
  8. If the audit passes, Department 5 deems the project complete.

Note

If the audit fails twice, all five department leaders meet to identify procedural improvements.

Workflow Summary🔗

I created this sequence diagram with Mermaid.

sequenceDiagram
    participant Department 1
    participant Department 2
    participant Department 3
    participant Department 4
    participant Department 5

    Department 1->>Department 2: Project handed off
    Note over Department 2: Analyze project and identify requirements
    Department 2->>Department 3: Coordinate components for delivery
    Department 3->>Department 4: Complete delivery and hand off
    Note over Department 4: System entry updated
    Department 4->>Department 2: Notify system update complete
    Department 2->>Department 5: Review and send documentation for audit
    Note over Department 5: Audit project documentation

    alt Audit fails
        Department 5-->>Department 2: Send back for review
        Note over Department 2: Review system entry
        Department 2->>Department 1: Consult Department 1
        Department 2->>Department 3: Consult Department 3
        Department 2->>Department 4: Consult Department 4
        Department 2->>Department 5: Revise documentation and send back
    else Audit passes
        Note over Department 5: Project deemed complete
    end

I created this swimlane diagram with draw.io.

Workflow diagram